Tuesday, November 17, 2009

Calling Puerto Rico

If you call a business in Puerto Rico you can expect one of the following to occur....

1. Phone rings 12 times and then disconnects you.
2. Phone answers immediately with loud annoying static filled music and advertisements that repeat incessantly. After listening for 10 - 15 minutes, you are disconnected.
3. Phone answered with a phone tree. Press 2 for English and be disconnected.
4. Phone answered by an actual person. Ask if they speak English. They say a little. You try to communicate in mixed Spanglish and when they get too frustrated or confused you are "disconnected".
5. Phone is answered by a person. Person says they can help, then puts you on hold for 20 minutes. Then you are "disconnected".
6. Phone is answered by a person. They need to transfer you to someone else. During the transfer- "disconnected".

I've been on hold in scenario #5 for the time it has taken me to write this post. One-handed typing. Any guesses what will happen next??




ETA: I was on hold for 18:12 and then.....DISCONNECTED.

4 comments:

Cindy said...

Bless your heart. That's very frustrating. Hope you have better luck.

Nick and Maddy Winward said...

Feel your pain!

corndog said...

What were u still trying to finish up all the pains of leaving PR from the states? We all know ur pain and u will get through after downing a 2 liter of soda and a whole chocolate bar or more. I absolutly love ur house, it looks huge! So happy for u and the kids especially U!! have fun!!

prRiggs said...

So true...you should know better than to call PR. :)